Online Services

Do It Online

NHS App

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online — including prescriptions, appointments and test results. 

Download on the App Store
NHS App displayed on mobile phone

Registering for GP Online Services

If you are 16+ with suitable photo ID, you can self-register by downloading the NHS App. If you are unable to get through the self-registration, please contact the surgery for an alternative method of accessing online services.

If you require online services for someone who lacks capacity to make their own care decision (e.g. very young children* or an ill relative), please first self-register for the NHS App for yourself and then contact the surgery regarding adding additional patients to your account. Older children may need their own account, created by the surgery, if they are deemed competent to make their own decisions about care.

No smartphone/tablet? Visit the NHS App link below for information on accessing NHS App services from the browser on your desktop or laptop computer.

For further information about the NHS App: www.nhs.uk/nhsapp
For general information on GP Online Services: www.nhs.uk/gponlineservices

*It is our policy that parental access is automatically removed when children turn 13. If online services are required for those aged 13-15, please enquire with the surgery. If a patient aged 13-15 is determined to be competent to make decisions about their care, they may wish to have their own account. If they are not able to make these decisions or if they wish a parent (or other party) to manage their online services, this can be setup by the surgery.

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you opt in to see all the information within your health record. If you are over 16 and have an online account, such as through the NHS AppNHS website, or other GP online services and apps, you can contact us and request to see all future information entered on your medical record. Some people can already access this feature, this won’t change for you.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP).

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

If you want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff. You can also read more by going to www.nhs.uk/gp-record.