Welcome to Needham Market Country Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
All of our patients have a named GP and under NHS contract we offer online patient access and repeat prescriptions. For full details on how to register please see the online services section of this website. This can be accessed via clicking on the "Online Services" icon on the right side on this page, under Quick Links menu. Details are also available on request at our Reception desk.
The GP partners are delighted to announce that from 1st October 2016 Dr's John & Alison Phelan are joining the practice partnership.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Our surgery is completely accessible and has facilities for the disabled.
Flu vaccination clinics - 2017/18
If you are over 65, or have any of the following:- heart condition, asthma, COPD, kidney disease, diabetes, are pregnant, have a lower immunity, have had a stroke or are a carer for someone else you are entitled to a free flu vaccination. Patients will not receive a letter asking them to attend.
The practice will be offering flu vaccinations from 2nd October 2017 at the Needham Market Surgery this is by appointment only (booked via our Reception).
Electronic Prescribing Service
The practice is now offering "EPS" - Electronic Prescriptions
Patients can now request their prescription to be electronically sent to a Pharmacy of their choice. Example: If you live in Needham Market area but work in Ipswich you can nominate to collect your medication from a pharmacy near your workplace. This service will not effect patients that use our in house Dispensary. For more details please ask at Reception or click on the link below:
Patient Information - Electronic Prescription Service
Care Quality Commission
Our practice has recently been reviewed by the Care Quality Commission (CQC) (https://www.cqc.org.uk/), the independent regulator of health and social care in England. One of their core aims is to ensure GPs provide effective, caring and responsive services and to identify and encourage improvements.
We are pleased to announce that we have been given good ratings for delivering on our patient’s needs and ensure their care is assessed, tailored and delivered according to best practice guidelines. We’re proud to be recognised for our caring, compassionate and effective approach, as well as for proactively seeking feedback from patients to continually improve.
All of our patients who gave independent feedback to the CQC were positive about our practice, specifically praising the confidence they have in our supportive, convenient, professional and effective service. The CQC viewed our free dispensary delivery service as an example of outstanding practice.
As with many organisations there is always room for improvement and the CQC have highlighted some non-clinical areas that we need to focus on. We want to reassure our patients that we are working very hard to address these issues and remain committed to providing a safe, caring and effective service.
(Site updated 16/03/2017)